THE VOXPILOTS PLATFORM

One platform.
Your way to grow.

Choose cloud or private infrastructure deployment and organize multiple contact centers through multi-tenant administration.

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Illustration of VoxPilots technology and customer connections
✳ Cloud✳ On-premise✳ Multi-tenant✳ Roles & access
01

An environment for each center

Each tenant has its own users, campaigns, leads, queues, reports and settings. Platform administration manages quotas and features.

02

Access aligned with responsibilities

Assign agent, supervisor, team leader or administrator roles. Permissions, data isolation and audit logs structure sensitive actions.

03

An architecture designed to evolve

Separate telephony, application and analytics services allow infrastructure to be sized around your workload. Cloud or private deployment and capacity are scoped with your team.

Your questions, answered

How do I choose cloud or on-premise?+

Cloud simplifies infrastructure operations. Private deployment can meet control and integration needs. The choice depends on technical resources, traffic and constraints.

Can I manage multiple centers?+

Yes. Multi-tenant administration manages separate centers, users, quotas and features.

YOUR NEXT CONVERSATION STARTS HERE

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further?

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Your business. Your team. A demo built around you.

INTERACTIVE TOUR

Your center, from a new perspective.

Explore an illustration of VoxPilots workspaces. All data is fictional.

VP
Workspace / Overview LIVE
YOUR OPERATION AT A GLANCE

Your overview

Today ⌄
Handled calls1 284Today’s activity
Connected agents24 / 30 Team online
Talk time04:32Average duration
Conversation activity Calls
1208040
09:0010:0011:0012:0013:00
Your campaignsDemo view
Acquisition · Team APredictiveRunning
Customer careBlendedRunning
Interface illustration · fictional data
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