THE VOXPILOTS PLATFORM

Your telephony.
Your carriers. Your choice.

Connect SIP trunks, organize routing and manage carrier capacity in the same platform as your campaigns.

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Illustration of VoxPilots technology and customer connections
✳ Multi-carrier SIP✳ WebRTC✳ CPS / CC✳ Failover
01

Connect your SIP environment

Configure carriers and trunks with IP authentication, credentials or SIP REGISTER, depending on your provider. Network and SIP tests help diagnose connectivity before launch.

02

Keep capacity under control

Set calls per second (CPS) and concurrent calls (CC) by trunk, carrier, campaign or center. Routing, priorities and failover help organize voice traffic.

03

An agent desk in the browser

The WebRTC softphone brings together calling, hangup, hold, mute and transfer. A compatible browser, headset and suitable internet connection make up the workspace.

Your questions, answered

Can I keep my current carrier?+

The platform supports carrier and SIP trunk configuration. Compatibility, tenant permissions and your provider settings are reviewed during scoping.

What do CPS and CC mean?+

CPS measures calls initiated per second. CC is the allowed number of concurrent calls.

YOUR NEXT CONVERSATION STARTS HERE

Ready to take your calls
further?

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Your business. Your team. A demo built around you.

INTERACTIVE TOUR

Your center, from a new perspective.

Explore an illustration of VoxPilots workspaces. All data is fictional.

VP
Workspace / Overview LIVE
YOUR OPERATION AT A GLANCE

Your overview

Today ⌄
Handled calls1 284Today’s activity
Connected agents24 / 30 Team online
Talk time04:32Average duration
Conversation activity Calls
1208040
09:0010:0011:0012:0013:00
Your campaignsDemo view
Acquisition · Team APredictiveRunning
Customer careBlendedRunning
Interface illustration · fictional data
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