Every call,
a new
possibility.
Connect your teams. Automate campaigns. Transform conversations with one platform bringing together CRM, predictive dialing and VoIP telephony.
Your overview ↗
People, always at the center.Everything connects.
So does your performance.
From the first call to the next appointment, give your teams the tools to move forward together.
Call center CRM
Bring leads, campaigns, telephony and conversation history together in a CRM built for the everyday work of contact centers.
ExplorePredictive dialer
A predictive dialing engine that adapts the pace of outbound calls to agent availability and real campaign conditions.
ExploreVoIP & SIP telephony
Connect SIP trunks, organize routing and manage carrier capacity in the same platform as your campaigns.
ExploreSupervision & reporting
Agents, campaigns, calls and queues: a real-time operational view backed by detailed reporting.
ExploreInbound & blended
Connect inbound service to outbound campaigns with queues, interactive voice response and priority rules.
ExploreCloud & private infrastructure
Choose cloud or private infrastructure deployment and organize multiple contact centers through multi-tenant administration.
Explore
Intelligent at the core.
Simple to operate.
Automation takes on complexity to make room for conversation. Predictive dialing adjusts call activity; Super AMD helps identify answering machines.
An adaptive pace
Agent availability, answer rates and trunk capacity: the engine works with your actual operation.
Local detection with Super AMD
Human, machine or unknown: track engine decisions without depending on an external AI service.
Great technology.
Even better connections.
Clear customer context for agents. A live view for supervisors. Infrastructure control for administrators. Everyone has their workspace. Everyone stays connected.
Aligned by data.
Your contact center,
all in view.
Explore supervision, campaigns and agents in this interactive preview.
Presentation illustration · fictional dataYour overview ↗
Contact center knowledge,
made simple.
PRACTICAL GUIDEHow to choose a call center CRM
The questions to ask when connecting telephony, teams and customer records.
Read the guide
PRACTICAL GUIDEPredictive, progressive or preview: which dialer?
Three dialing strategies for different campaign needs.
Read the guide
PRACTICAL GUIDEWebRTC and SIP trunks: understanding cloud telephony
From the agent browser to the carrier network, understand each component.
Read the guideIs VoxPilots a CRM or a telephony platform?+
VoxPilots combines both: leads and campaigns, dialing, VoIP, agent workspace and supervision.
Can I manage inbound and outbound calls?+
Yes. The platform supports outbound campaigns, inbound queues and blended teams working across both.
Do I need to change SIP carriers?+
You can connect your own SIP trunks, subject to compatibility and tenant permissions. This is reviewed during scoping.
How does a demonstration work?+
We start with your business, agent count and call traffic to explore relevant capabilities. Tell us about your needs through the contact form.